Terms of Service
These terms govern access to and use of the Brandafai platform. Please read them carefully.
Last updated: July 20, 2026
Brandafai is provisioned by invitation for business use. Where your organization has a separate written agreement with us, that agreement governs and prevails over these terms to the extent of any conflict.
1. Acceptance
By accessing or using the Brandafai platform (the “Service”), you agree to these Terms of Service (“Terms”). If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms for that organization.
2. Eligibility and provisioned access
The Service is a business tool intended for users aged 18 or older. There is no public self-signup; access is granted by invitation and may be scoped, suspended, or revoked by your organization or by Brandafai. You are responsible for activity under your account.
3. Accounts and security
You must provide accurate account information, keep your credentials confidential, and comply with security requirements including multi-factor authentication. Notify us promptly of any unauthorized use at support@brandafai.com.
4. Acceptable use
You agree not to:
- Access data or areas of the Service you are not authorized to access, or attempt to circumvent permissions or security.
- Upload unlawful, infringing, or malicious content, or data you don’t have the right to process.
- Interfere with or disrupt the Service, or use it to build a competing product.
- Reverse engineer the Service except to the extent that restriction is prohibited by law.
5. Customer data and ownership
As between the parties, your organization retains all rights to the data it submits to the Service (“Customer Data”). You grant Brandafai the rights needed to host, process, and display Customer Data to provide and secure the Service. Our handling of personal data is described in our Privacy Policy.
6. AI features
The Service includes AI features (“Atlas”) that operate within your permissions and are grounded in your data. AI output may be incomplete or inaccurate and is provided as decision support, not professional, legal, financial, or other advice. You are responsible for reviewing output before relying on it. AI usage is metered as described in your plan.
7. Fees and billing
Fees, including per-seat charges and metered AI usage, are set out in your order or plan and are invoiced accordingly. Unless stated otherwise, fees are non-refundable and exclusive of taxes.
8. Confidentiality
Each party may access the other’s confidential information and agrees to protect it and use it only as needed to perform under these Terms.
9. Service availability and changes
We work to keep the Service available but do not guarantee uninterrupted operation, and we may modify or discontinue features. We may suspend access to protect the Service or address material breach or security risk.
10. Disclaimers
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, Brandafai disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Brandafai’s total liability arising out of or relating to the Service will not exceed the amounts paid for the Service in the twelve months before the event giving rise to the claim.
12. Indemnification
You will defend and indemnify Brandafai against third-party claims arising from your Customer Data or your use of the Service in violation of these Terms or applicable law.
13. Termination
Either party may terminate as set out in the applicable order or for material breach not cured within a reasonable period. On termination, your right to access the Service ends; data handling on termination is described in our Privacy Policy and any applicable agreement.
14. Governing law
These Terms are governed by the laws applicable to Brandafai’s place of business, without regard to conflict-of-laws rules, unless your written agreement with us specifies otherwise.
15. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Continued use of the Service after changes take effect constitutes acceptance.
16. Contact
Questions about these Terms: support@brandafai.com.